Privacy Policy

Last Updated: 07/11/2025

Visual Solutions Limited (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit www.rhythmandvision.com or purchase our products.

1. Who We Are

Visual Solutions Limited
Registered in: United Kingdom
Address: Platf9rm, Hove Town Hall, Tisbury Road, BN3 3BQ.
Email: info@rhythmandvision.com
Website: www.rhythmandvision.com

We are the data controller responsible for your personal data under the UK GDPR and the Data Protection Act 2018.

2. What Information We Collect

a. Information You Provide

Name
Email address
Billing and delivery address
Payment details (processed securely by third parties)
Account login details (if you create an account)
Messages or correspondence with us

b. Automatically Collected Data

IP address
Browser type, device information
Website usage data via cookies or analytics

c. Cookies

We use cookies to improve your browsing experience and analyse traffic. You can manage cookies in your browser settings.

3. How We Use Your Data

We use your personal data to:

Process and deliver orders
Communicate with you about your purchases
Provide customer support
Send marketing messages (if you’ve opted in)
Improve our website and services
Comply with legal obligations (e.g. tax and accounting)

We never sell or rent your data.

4. Legal Bases for Processing

We process your data under the following bases:

Contractual necessity – to fulfil purchases
Legal obligation – to comply with UK law
Legitimate interest – to operate and improve our business
Consent – for optional marketing communications

5. Sharing Your Data

We may share data with:

Payment processors (e.g., Stripe, PayPal)
Delivery and logistics providers (for prints)
Website and IT service providers
Professional advisers (e.g., accountants)
Legal authorities if required

All third parties are bound by UK GDPR-compliant agreements.

6. International Transfers

If data is transferred outside the UK (e.g., via cloud hosting), we ensure it is protected using UK adequacy regulations or standard contractual clauses.

7. Data Retention

We keep personal data only as long as necessary:

Order and tax records: 6 years
Account information: until you request deletion
Marketing consent: until you unsubscribe

8. Your Rights

You have the right to:

Access your personal data
Request correction or deletion
Object to or restrict processing
Withdraw consent (where applicable)
Request data portability

To exercise your rights, contact info@rhythmandvision.com.
You may also contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.

9. Security

We use secure systems and encryption to protect your data. All online payments are processed by PCI-DSS compliant providers.

10. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

11. Contact

For privacy enquiries:
Visual Solutions Limited
Email: info@rhythmandvision.com
Website: www.rhythmandvision.com